The best service in Europe
How can we help? We believe that a good service is not only related to the repairs and maintenance of the instruments and equipment, but begins in the selection of products and goes through how we make the shipments.
Our service begins with the selection of products we offer.
we have a large staff so you can feel comfortable when buying in our store, we also guarantee the best service possible.
Personal care
online guides
Our detailed online guides offer tips and suggestions as well as technical information for beginners and professionals.
The largest warehouse in Europe
Our warehouse offers the highest availability and the fastest possible shipping. 90% of orders leave our warehouse in less than 30 minutes.
Fast shipping, optimal shipping conditions
Any order higher than 199 EUR is sent without costs to Spain -with the exception of heavy or bulky thomann shipments to the Canary Islands, the Balearic Islands, Ceuta and Melilla.
Satisfaction guaranteed
If you do not like the item you have purchased, you can return it within 30 days - no questions asked.
3 years warranty
We offer 36 months warranty for your guitar to be in complete confidence with those who manufactured it.
Maintenance and repairs service
We have eleven workshops fully equipped with trained specialists to maintain and repair your equipment.